Pending payments

In cases where an acquirer agreement uses the batch capture method (instead of the online capture method), the 'Capture' command does not result in an immediate transfer of money from the customer's account. Instead the payment initially changes state to 'pending'. In this state, the above described three links ('Capture', 'New amount' and 'Cancel') are substituted with the text 'Pending and a link 'Abort'.

Pending
This text informs that the 'Capture' command has been executed, but further processing by the acquirer awaits dispatching to batch. This normally happens at 18:30 every day. When the acquirer has processed the payment, it is transferred to 'Captured Payments', unless it was declined, in which case it remains under the menu item 'New / pending Payments'.

Abort
The 'Abort' link is used to abort a 'Capture' command, before processing by the acquirer finds place. Afterwards the payment changes state back to 'New payment'.

Closing hour
Retail businesses and businesses with acquirer agreements using the batch capture method, may take advantage of setting up 'Closing hour', which is an hour in the day, where automatic preparation for capture of all new payments should be done. After this hour such payments change state to 'pending' (when the batch capture method is used) or to 'captured' (when the online capture method is used).

For further details refer to the menu item 'Closing hour' (which, however, only exists for the stated types of businesses).